Player support

 

The game contains different card front options, including one with larger text. To change your card front, go to the settings menu off of the main menu.

You can only knock when you have gotten your hand to point where discarding a card will make your deadwood count be less than or equal to 10.

This is due to a special case called "undercutting". If you knock and your deadwood score is greater than or equal to your opponent's deadwood score, then your opponent has "undercut" you. This allows them to earn the points instead along with a 25 point bonus.

We assure you the game does not cheat! All shuffles and deals of cards are randomized and the computer does not have any unfair advantages. If you find the level of play to be too difficult, you can go to the settings menu off the main menu and choose an easier difficulty setting.

General questions

  1. Open up the start menu and type "apps and features"
  2. Click on the Apps and Features line with a gear or list icon next to it
  3. Find the game in the list, select it, and select "uninstall"

Many of our games are free to download in the app store. In order to keep publishing games for free, we must display advertisements in some of our games. The money earned from displaying these ads goes directly to funding the development of new free games. As of right now, there are no options to pay to remove advertisements from any of our free games.

We kindly ask that you send us a mail via the "Contact Us" form so we can look into the issue. Please include a detailed description of the problem you are experiencing. You can also email us directly at:

support@randomsaladgames.com

1. Windows Purchases
Please be advised that we do not control these transactions, they are processed through Microsoft directly.
For more information about refund conditions, you can easily find out your billing status by logging in here:

https://billing.microsoft.com/

 

2. Google Play Purchases

We would be happy to issue a refund. Please email us directly at:

support@randomsaladgames.com

Make sure to include the name of the game along with the order number associated with the purchase, the day the purchase was made, and the billing zip code associated with the account. The order number should be a 17 digit number formatted like this: XXXX-XXXX-XXXX-XXXXX

You can purchase a t-shirt on Amazon that features our mascot, Saladius by clicking here. Our t-shirts make great gifts for the gamer in your life.

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