Player support

 

Your partner is a computer AI player, which means their strategies have been pre-programmed by our developers. Needless to say, it is very hard to create an AI player that can recognize all of their human partners' strategies. Part of the fun of the game is determining the AI player's strategy and learning how best to play with them.

Cards are shaded if they cannot be played. A card cannot be played if it doesn't match the leading suit. If you are playing the leading card, you cannot play a Spade unless Spades have already been played or you only have Spades left in your hand.

By the official rules, if you and your partner bid nil, you are attempting a "double nil". The penalty for failing to get a double nil bid is -200, which is split up into -100 for each member of the partnership.

In normal mode, whenever you take more tricks than your partnership has bid, you earn a "bag" for every trick over your bid. When you get to 10 bags, you are penalized 100 points and your bag counter gets reset to 0.

General questions

  1. Open up the start menu and type "apps and features"
  2. Click on the Apps and Features line with a gear or list icon next to it
  3. Find the game in the list, select it, and select "uninstall"

Many of our games are free to download in the app store. In order to keep publishing games for free, we must display advertisements in some of our games. The money earned from displaying these ads goes directly to funding the development of new free games. As of right now, there are no options to pay to remove advertisements from any of our free games.

We kindly ask that you send us a mail via the "Contact Us" form so we can look into the issue. Please include a detailed description of the problem you are experiencing. You can also email us directly at:

support@randomsaladgames.com

1. Windows Purchases
Please be advised that we do not control these transactions, they are processed through Microsoft directly.
For more information about refund conditions, you can easily find out your billing status by logging in here:

https://billing.microsoft.com/

 

2. Google Play Purchases

We would be happy to issue a refund. Please email us directly at:

support@randomsaladgames.com

Make sure to include the name of the game along with the order number associated with the purchase, the day the purchase was made, and the billing zip code associated with the account. The order number should be a 17 digit number formatted like this: XXXX-XXXX-XXXX-XXXXX

You can purchase a t-shirt on Amazon that features our mascot, Saladius by clicking here. Our t-shirts make great gifts for the gamer in your life.

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